But the wall socket outlet seems not a coaxial plug, So now I cannot setup the VM hub that I would like to seeking help from Community support. Stay safe online. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Tudor. Virgin supplies Broadband using DOCSIS technology. Once connected it directly to a hub, a little bit loose, but then interne. I don't have a virgin media wall socket and this is stressing me out. TV on the go. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. . No vm wall socket. Hi, Having difficulty installing our new broadband. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Subscribe to this message's RSS feed. Virgin Media Community; Broadband; QuickStart, set up and connections; No wall socket; Options. Tudor. Stream from Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. There should be a wall mounted box somewhere inside that has an F socket on it. See where this Helpful. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. If its too loose to push on its safe to use a screwdriver to take the housing off to connect then put the housing back on. I need a wall socket on 02-08-2022 17:40. Next, connect the power cable with the blue tab. Up to speed. Virgin Media Community: Broadband: QuickStart, set up and connections: I need a wall socket; Options. If there’s already a cable plugged into your Virgin. Browse Virgin Media Virgin Media Community. Virgin Media FTTP. There must have been a previous installation or you would not have been offered a self install. Re: My Flat doesn’t have wall socket. Apologies for any cabling issues. Virgin Media Community; Broadband; QuickStart, set up and connections; No virgin media wall socket; Options. You need a small spanner to remove this, then push the provided connector over the exposed end. Second, you'll likely need a manned installation for your VM services. 3 weeks ago. Entertain me; Broadband Deals. Call the Pre-installation and delivery team on 0800 052 1734. Vonage 2nd line. in Email 17 hours ago; Virgin Media cable installation with no permission in QuickStart, set up and connections yesterday; Water coming up through pavement next to vm chamber in. Account - Mobile. (I did this video to help/guide new engineer as I did not find any for my self when I started. Call the Pre-installation and delivery team on 0800 052 1734. Connect the Hub’s power cable with the blue tab. See where this Helpful Answer was posted. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Back a step. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. There is this aerial splitter which seems the most obvious place to connect to, but the broadband won’t set up properly, as there is some hardware connection issue. Ordered VM broadband and was recommended by the website to select the self quick install option. Subscribe to RSS Feed; Mark Topic as New;. Broadband. I am going to cancel. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. Virgin Phone Switchover. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. TV. You'll just have to unscrew the terimator cap on the one labelled 'TV' and should be able to plug in your Virgin Media equipment and be up and running in no time. Some older sockets may have NTL or Telewest written on them. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. If it is the VM cable, the coax cable on the LHS will be a bigger diameter than the phone cable on the RHS. Virgin Media Community: Broadband: QuickStart, set up and connections: No wall socket found! Options. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterday 1 ACCEPTED SOLUTION. There are 10 types of people: those who. Speed. If you look into the back of your Hub, you'll see a port named. The cable could be hidden within, or behind, furniture. on 25-09-2022 15:41. Just joined. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. I would love to help you get your service installed. Try the automated service status number 0800 561 0061 to check for any faults in your area. . I can't find an internal wall socket. The wall box may be branded with the logos of an old cable TV company (not VM). This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. However the wall socket doesn’t have the correct connection for the cable with the hub. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. I wanted to try and see how well my internet functioned with the router upstairs and the TV hub on a wireless connection but when I conne. Tudor. No wall socket to connect. . 0 Kudos Reply. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. I've got 2 wall sockets that I think are likely. Just choose QuickStart when you order, then use what comes in the box to set up your chosen services in your own home. Tried the virtual assistant but it didn’t prove helpful. ^Martin. It feels like I need to just obtain a connector to enable the two to fit. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). I don't work for Virgin Media. Turn on and start the Box. See where this Helpful Answer was postedI've just moved into a property and I'm trying to set up my Virgin Fibre broadband and TV package. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. . Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Step 2 Plug the cables into the Hub Screw the white cable with the black tab firmly in the Hub. on 03-12-2022 10:11. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. If your query arises from a switchover process by VM to a 21CV phone-via-router connection from the back of the hub, then VM should offer to modify your phone wiring free of charge so your existing phone extension sockets still work in the same way. 5K. The wall box may be branded with the logos of an old cable TV company (not VM). V6. No Virgin Media Wall Socket on 13-04-2022 14:47. Stay safe online. Subscribe to RSS Feed; Mark Topic as. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. Everything is converted to specialised triple screened coaxial cable. kkd1. Wall Socket. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. Two virgin media wall sockets, only one required in QuickStart, set up and connections yesterday; Moving a socket in Networking and WiFi Sunday;A VM tech can make a custom length lead for you and/or move the socket and check you are receiving the correct signal levels at the VM hub. The port of wall socket - 5152519. The previous tenant had virgin - 4955543Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Could a VM engineer be boo. My Virgin Media App. All. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. That is a rooftop aerial outlet for Freeview TV. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. QuickStart, set up and connections. Or wait here a day or two for a VM Mod to pick this up. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. Re: I need a Virgin Media Wall Socket. However the wall. Everything you need is posted to you. Don’t plug the power cable into a plug socket yet. Being connected to the internet is one of the most important modern essentials in 20. Turn on and start the Box. Entertain me; Broadband Deals. Phone. However, I do not have any of the specified wall sockets available. )In this video, I am showing the sta. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Virgin media wall socket for broadband is not what js shown on the installation guide. Tudor. Networking and WiFi. Koda. Push the red label end of the white cable, into the wall socket. and view the images for a range of different wall box options. You can also check for a loose cable as not all properties have a socket. I will private message you now to confirm your details. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. on 08-02-2023 13:33. These enter my house via an air brick/vent very close to. Is there likey to be any problem with this, such as degraded of weaker. In response to Jonny-M. No virgin media socket in Networking and WiFi 8 hours ago; No Virgin Media Wall socket . Don’t plug the power cable into a plug socket yet. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. (Finally Solved) November 10, 2023 by Jim Johnson Do you need a Virgin Media Wall Socket? A wall socket is all you need to connect to Virgin Media. Try the automated service status number 0800 561 0061 to check for any faults in your area. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Discounts, coupons and cashback: 2019 = £1,443. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. on 17-12-2022 10:39. The cable can be a loose wire as well as a socket, external cables may give a clue as to the location. Now to my Issue: I opted for the self-installation ki. . Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in but I have tried all of them they are not working. in Networking and WiFi Sunday; No Virgin Media Wall socket . If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. This is a little untidy for my likeing. 168. Can I have engineer visit and setup it? Thanks. I cannot find a Virgin wall socket within my flat. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. I've tried all the things anyone will suggest about different phone, checking it's plugged in etc. All the wall sockets I can see are for BT. Wish this was made clearer when. Plug the cables into the Hub. #2. We've set up the main 360 TV box downstairs, cabled directly into the Virgin Media wall outlet and via ethernet into the router so we've no issues at all there. You need a small spanner to remove this, then push the provided connector over the exposed end. A network adapter – you’ll need this for every computer you want to connect. My Virgin Media App. Stream from Virgin Media. I currently reside in a rental property, so I assume that I'll need to get in contact with my landlord first to make sure they're happy about someone coming out to ins. Cable broadband connects your home to a fibre cabinet in your area. Virgin Media Community: Broadband: QuickStart, set up and connections: Need Virgin Wall Socket - require "written confirm. From there it is going into the white distribution amplifier. Tudor. Most QuickStart kits have just 6 cables, connectors and powerlines to. Is it possible that part of the cable from the previous user h. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. 0 Kudos. . QuickStart, set up and connections. Mobile Your Account. Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. If no. Volt. Please help. TiVo. Virgin Media Community; Broadband; QuickStart, set up and connections; No wall socket; Options. Go back to normal router mode as soon as the test is done. Account - Mobile. Hello, my isolator cable does not fit into the virgin media wall socket. Sign in . V6. New to the UK and just moved into our first home here. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. My mistake, but it would have been helpful if this was clearly outlined at the puchasing stage - something along the lines of "please note, you will need. on 30-12-2022 13:41. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Received the kit and was excited to set up until I realised you need an ethernet wall socket. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. I was thinking I could just cut the cable at the wall and hook up a nice wall socket. Connecting broadband cables to the wall in Networking and WiFi 2 hours ago Wrong wall connection in QuickStart, set up and connections yesterday Installation damaged wall in QuickStart, set up and connections yesterdayI will be installing Virgin Broadband, TV & home phone soon but just wanted to check if it matters that I have two Virgin wall sockets in different rooms from a previous owner. I'm very sorry for any issues you've had in speaking with the team. Sadly a lot of sockets get removed from properties, which VM have no knowledge of. Use an 11mm spanner, or pliers, to grip the hexagonal part of the connector. Follow any cables that come from it and go inside - if you can't see any cables, look inside opposite external box as they may just have drilled through wall. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Call the pre-installation and delivery team on 0800 052 1734. Call the Pre-installation and delivery team on 0800 052 1734. The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. TV on the go. Discover how Virgin Media services are installed. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHow and where do i book a technician for broadband in QuickStart, set up and connections yesterday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections yesterday; No vm wall socket in QuickStart, set up and connections yesterday; Can't find wall socket in QuickStart, set up and connections yesterdayHi there @harpreetsingh21. Cable broadband connects your home to a fibre cabinet in your area. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. Take a look outside where the incoming cable is. Hi, Same problem here. I got a quickstart pack on Wednesday and tried looking for the wall socket in the flat (first floor). The isolator has a terminator cap (marked below) fitted to the open end. I ave attached the picture of - 5258910. When you place your order, we'll let you know. If you had any further enthusiasm. Screwless Faceplate. The most common thing is the wall box & isolator (which you are supposed to plug into) are removed just. Connect the Hub’s power cable with the blue tab. Home Phone. on 30-12-2022 13:33. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. If you don't have the cabling then call the pre-installs team on 0800 052 1734. 0 KudosJust signed up with Virgin Media and Broadband arrived yesterday - all setup and working, no problems. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. 24 Inc Vat. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the. I will pop you a PM across now, please keep an eye. VM's phone service is provided from a telephone connection point on the back of the VM hub (which replaces the old 'telephone master socket'). We can certainly get an engineer visit booked for you to come and install things. Wall socket. 4 weeks ago. Broadband only; Fibre broadband; Switch broadband; Gigabit. Hi Graham. Had my kit sent to a home we’ve just moved into. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. Hi there, I moved house and ordered VM broadband and got the option for a quick start kit. See the section. We would like to show you a description here but the site won’t allow us. but I believe if the system has allowed self install VM has been installed in the past . . If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. . 168. Reduces the number of required wall sockets. I am so sorry to hear that you have faced an issue with your installation, I would be happy to take a look into this with you via a Private Message. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. Call the Pre-installation and delivery team on 0800 052 1734 if you need a socket for the Hub or TV's connection. What they cannot tell is whether the previous occupant has removed the internal boxes, or worse still ripped out the drop line to the street cabinet. When I proceeded to set up my Hub 3 I quickly realised that. Reply. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. You have at least tested the ringing capacitor issue in the diagnostic process. Subscribe to RSS Feed; Mark Topic as New;. Gareth_L. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Just had the Hub 3 delivered for Quickstart. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. Virgin Media Wall Socket. Next, connect the power cable with the blue tab. But the metal isolator box looks like it might be the wrong way around. Virgin Media Community. I'm a Very Insightful Person, I'm here to share knowledge, I don't. The speeds and connectivity were misrepresented by Virgin Media and the WiFi was utterly dreadful. Unscrew the connector from the wall box. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. A Virgin Media wall socket is specifically designed to support the company’s broadband and cable TV services, while a regular telephone socket is used to connect a telephone to the telephone line. on 03-08-2020 18:05. 100. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. Check out the purple envelope in the top right hand corner for a private message from me, and I'll. Old Virgin Media box and poor signal. 0 Kudos Reply. Plug the cables into the Hub. Hello VLNeedham. No wall socket but wire from underneath floorboards. Browse Virgin Media Virgin Media Community. There should be a screw F socket on the bottom where the cable is now just pushed onto. . If digging / drilling / new external & internal cables are required the. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). Options. )In this video, I am showing the sta. Plug into the Virgin Media wall socket. However, I do not have any of the specified wall sockets available. Hi @bingoman000. on 05-09-2023 20:36. 0 Kudos. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do n. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterday1 ACCEPTED SOLUTION. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read;. If the box is square it’s not an Ethernet LAN outlet it’s a UK phone socket. My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches vi. No VM wall socket in QuickStart, set up and connections Tuesday; Virgin media wall socket for broadband is not what js shown on the installation guide in QuickStart, set up and connections a week ago; I need a Virgin Media Broadband Socket installed in QuickStart, set up and connections a week agoTV & FM Radio Sockets. It’s been delivered and it turns out I don’t have a wall socket for the coaxial cable to go into. Can anyone help? - 5374447. For more information please visit:I'm expecting my kit tomorrow but can't see a wall socket only a phone line box. 2. The one thats on the bottom is the one you need for Virgin. Apply a gentle force to begin with, turning anti-clockwise. Push the white cable (from the old Hub) into the back of the new Hub. All forum topics; Previous topic; Next. (I did this video to help/guide new engineer as I did not find any for my self when I started. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. Rob. Push the red label end of the white cable, into the wall socket. We have the quickstart pack but sadly cannot get broadband set up and working. See where this Helpful Answer was posted. It's true that. Plug into the Hub. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). Subscribe to RSS Feed; Mark Topic as New; Mark. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Sign in . Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. My Virgin Media App. See where this Helpful Answer was posted. Whichever is the most suitable. We just moved in to a new house which already had a virgin wall socket, got the Wi-Fi set up fine, when I’ve gone to connect the TV box I’ve realised the wall socket is on the other side of the room from where the telly is and there is no way I can plug it into there for it to then reach the tv and due to the room layout/furniture can’t move the TV. VM will usually only supply a Quickstart to a property that had VM previously. Virgin Media. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. I understand that I am now to connect the landline to the Hub 3, but having done this, I don't get a connection. Tried looking but can't see a way to book an engineer for this? Thanks. Connections to Virgin Media equipment are clearly marked in both cases. Back a step. How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections SaturdayHi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. . . Hi , I received the hub 3 virgin media broadband. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I have signed up as a new user for Virgin Fibre. Turn on and start the hub. Very Insightful Person. New to the UK and just moved into our first home here. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. Phone. Virgin Media Community; Broadband; QuickStart, set up and connections; No virgin wall socket; Options. The internal wall boxes are mostly oblong. Options. Only now have I realised - 5272490. I assumed - 5381512. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. These are the parts I could find, they were screwed into the end on the coaxial cable. Virgin Media Community. Well I can't seem to find anything like that and the closest thing I can find is a Telewest broadband box at the front of the house. Virgin Media Community: Broadband: QuickStart, set up and connections: No Virgin Media Wall Socket; Options. A Virgin Media Wall socket is where the magic of the internet comes into your home, directly from Virgin Media, your ISP. No virgin media wall socket. QuickStart, set up and connections. However, I do not have any of the specified wall sockets available. Phone. Browse Virgin Media Virgin Media Community. Next, connect the power cable. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Tuning in. Account - Cable. We would like this to be re-located please into our living room on ground floor. I cannot find a Virgin wall socket within my flat. TiVo. Browse Virgin Media Virgin Media Community. In some cases, you may only find a cable modem connector being fed into your home or a plastic wall box with Virgin Media branding on it. Now another team needs to fix that cable but the technician booked my appointment for 28th as per the message i Booking an engineer is easy with Virgin Media. If I couldn't get the proper wall socket, the internet is not going to be set up su. Could an engineer be arranged to install please as my account is due to go live today. Back a step Step 4 Finish connecting and start up the new TV box Push the white cable that was attached to the old TV box,. wrote: Hi there, I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Ordered VM broadband and was recommended by the website to select the self quick install option. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterday Re: no virgin media wall socket on 16-07-2022 14:04 The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall.